Our podcast and blog guest today is my good friend, Simon T. Bailey. Simon has worked as an executive of many companies including Disney, and he currently does consulting for Fortune 500 companies such as Verizon, Subway, and Gatorade.
Simon is a hospitality guru and is all about positive customer interaction. He believes that positive interactions and relationships help to build a culture of trust and respect with your customers. This culture then helps you to build a thriving business with a loyal customer base.