GOO MORNING, LORD

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Today, I am sharing a conversation on MINDSET with my friend of many years, Joel Osteen. Joel is the lead pastor of Lakewood Church in Houston, and his televised messages are seen weekly by over 7 million viewers in over 100 countries. Joel is known world-wide for his positive outlook on life.

As we talked, I asked Joel to share what he believes is most helpful in keeping a positive mindset. Joel always has just the right words and they are always reinforced by his personal optimism. I am blessed by his friendship.

Dr. Dave: Joel, I have a special condition called Reverse Paranoia. It’s the constant feeling that people want to do good to me, to bless me, and to show me favor!

Joel Osteen: I love it! I think we should expect good things. Your life draws in what you are constantly expecting. Dream big dreams. Expect God to do things beyond your own ability.

I encourage you with this. You would not be alive unless God had another victory in front of you. We all hit setbacks, and sometimes we get stuck and we think life will never get any better. Don’t adopt that mindset. Get up every morning believing this could be your day for a breakthrough, a promotion, a healing – whatever you are praying about and believing for. Life should keep on getting better and better.

Dr. Dave: How do you keep a good attitude? It takes a lot of work, so how do people work on keeping a positive mindset in life?

Joel Osteen: It is a daily choice we make. You have to get up in the morning and make a daily choice to be positive. How you start the day plays a huge role in what your day will become. Before you have a lot of negative influences intrude into your morning, it’s better to make the choice and say, “I’m excited about today. I’m grateful to be alive.”

I’ve found that if you find something to be grateful for, the day will go better. Even though there may be struggles in your life, being positive is a choice you must make.

Dr. Dave: Yes, every day you have a choice whether to say, “Good morning, Lord!” or “Good Lord,
morning!”

Joel Osteen: Every morning, have something like this playing in your internal dialogue:
I am blessed.
I am prosperous.
I am redeemed,
forgiven,
talented,
creative,
disciplined,
focused,
confident,
secure,
prepared,
qualified,
motivated,
equipped,
empowered,
anointed,
accepted, and
approved.
I am not average.
I am not mediocre.
I am a child of the Most High God.
My best days are still out in front of me.

We’re going to keep praying for you and believing God’s very best for you and your family and
your business.

Keep looking ahead; keep your mind fixed on the positive. This is the how you start making the rest of your life the best of your life.

To hear more truth from Joel Osteen, listen to this week’s podcast, Dave Martin’s Success Made Simple

I hope you enjoyed this episode! Please share it with friends and colleagues, or on social media. 

If you liked what you heard, I’d love it if you would leave a five-star review on iTunes here. 

SHIFT YOUR BRILLIANCE

Our podcast and blog guest today is my good friend, Simon T. Bailey. Simon has worked as an executive of many companies including Disney, and he currently does consulting for Fortune 500 companies such as Verizon, Subway, and Gatorade.

Simon is a hospitality guru and is all about positive customer interaction. He believes that positive interactions and relationships help to build a culture of trust and respect with your customers. This culture then helps you to build a thriving business with a loyal customer base.

Simon challenges people to shift their thinking and create their future. He believes everyone can be brilliant. Simon says, “As a leader and a business owner or manager, your most important asset is always people.”

In our conversation, I asked Simon several questions about branding, customer service, and even faith in the workplace. His answers are brilliant.

Dave: What is branding?
Simon: Branding is not a product or a service. Branding is an emotional connection, a perception, a moment, and a memory. So every single day, you are a brand and you are creating a moment.

Dave: But what if you are not the boss? How do you brand yourself?
Simon: Go to your boss and say, “What is it that I can take off your plate that you don’t like to do? How can I help you be more successful?” That’s how you brand the moment.

Dave: What is one good customer service tip?
Simon: Customer service is really common sense, but common sense isn’t really common practice. The people that get customer service right, do it right every single day. They do the consistent, little things the right way every time.

Dave: How can a business person or someone in the corporate arena bring their faith to the workplace?
Simon: Start with these three areas of understanding:
1. When people interact with you, you are God present to them.
2. Consider going above and beyond, and give a little something extra for nothing.
3. Your attitude shows there is something different about you. When people are around you, they feel better than they did before they were in your presence.
Be the best at what you do! Be the SME (Subject Matter Expert), and people will notice the difference.

Dave: If you had 60 seconds to live, what do you want people to know and remember about
you?
Simon:

  • I aspire to inspire before I expire!
  • I would want my son and daughter to know that I love them, I believe in them, and I
  • want them to go further than I have ever gone.
  • I would want everyone who has ever been impacted by my work to say that I hugged them with my words!

Shift Your Brilliance is Simon’s book about the new mindset for our new economy. In this age, you must become divergent in your thinking. You have to have the mindset of creating the future instead of waiting for it to be created for you.

To hear more wisdom from Simon Bailey, listen to this week’s podcast, Dave Martin’s Success Made Simple. If you'd like more information on Simon or his book Shift Your Brilliance, visit his
website at http://simontbailey.com.

I hope you enjoyed this episode! Please share it with friends and colleagues, or on social media. 

If you liked what you heard, I’d love it if you would leave a five-star review on iTunes here. 

YOU ARE BORN TO SUCCEED

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Dr. Dave Martin interviews Dr. Nido Qubein.

At the National Speakers Association annual meeting, I had the privilege of having lunch with Dr. Nido Qubein, President of High Point University. Dr. Qubein is a brilliant man, and one of the greats. (Be sure to listen to this week’s podcast for his story of coming to America alone at age 17.) Dr. Qubein has become a highly successful and eminently respected leader, and today, I want to pass along a few principles he shared with me during our thought provoking lunch.

Principles from the life of Nido Qubein, President of High Point University:

  • Life does not work out exactly the way we want it to work out. However, often after adversity,
  • comes abundance.
  • If you want to be a great person you must walk hand in hand and side by side with great people.
  • Who you spent time with is who you become.
  • How you change is how you succeed.
  • If you want to get something out of life, you have to put something into life.
  • You can’t just take the fruit of the tree; you have to plant the seed in the ground first.
  • When you have purpose in your life, you will have energy.
    When you have energy, you can take action.
    When you take action, you can have results.
    When you have results, you will have success.
    When you have success, you can have significance, doing good things in the world around you.
    When you have significance, you can have true joy, happiness, and fulfillment.
    And then the cycle starts all over again.
  • You are born to succeed.
  • Every step you take forward helps you learn new things.
  • The secret to life:
    There is a difference between making a decision and making a commitment. Decisions can be made easily, because decisions are made with the brain. You think through it, you reason it out, and you decide which way to proceed. But commitments are different. You make a commitment with your heart. Commitments are longer lasting. Commitments are harder to break. Commitment produce better results in life. Life is learning to shift from making decisions, which are transactional, to making commitments, which are transformational.
  • Figure out as quickly as you can, as efficiently and effectively as you can, the methodology to get what you want out of life without having to give up what you most want to keep in your life.

To read more of the principles of Nido Qubein, get his book, Stairway to Success, The Complete Blueprint for Personal and Professional Achievement.
 

I hope you enjoyed this episode! Please share it with friends and colleagues, or on social media. 

If you liked what you heard, I’d love it if you would leave a five-star review on iTunes here. 

GET READY, GET SET, GO

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Today is June 27, the 26th Wednesday in 2018. This weekend is the midpoint of the year, the end of June and the beginning of July. As we move into the second half of 2018, I would like to pause for just a bit and consider making a few midyear resolutions. Back in January, we all had grand plans for the year. We made resolutions to lose weight, exercise regularly, eat better, save money, perhaps start a new company, find new work, and make relationship improvements. Those and many other areas of our lives were covered in our optimistic outlook and plans for a new, improved 2018. But that was six months ago. How long did it take us to fall right back into eating pizza on Saturday night, and missing a trip or two (or three) to the gym, and spending our money immediately Instead of saving it?

Some of you may be still on track with your resolutions, and if you are, I applaud you! However, many people failed to complete their New Year’s resolutions. In fact, we are told that only 8% of people follow through with their resolutions. I think there’s a reason for this low number. One reason could be the resolutions people make are so grand they become all consuming, and then they are quickly abandoned in favor of every day living. Another reason is that sometimes New Year’s resolutions are a list of wishes instead of a commitment to change. And yet another reason is that we have this underlying idea that New Year’s resolutions are made to be broken. But whatever the reason, most people fail to follow up.

So, today I am proposing that at the halfway point in 2018, we make midyear resolutions. These resolutions need to be made with the express purpose of completing them. Remember back in school when you would have races during PE? The teacher would say, “On your mark…get ready…get set…GO! That’s exactly where we are right now. ON YOUR MARK, is now. It is today. It is the halfway point of 2018.

On your mark, GET READY. To get ready is to decide your goals for the next six months. This is a very limited timeline, so I would advise you to choose just one or two things that you want to accomplish in the next six months. Don’t go crazy and make a list of 15, unless you are willing to put the effort into making 15 changes in your life in the next 26 weeks. To be most effective, choose just one or two defined areas to receive your attention and focus.

There are three keys you must know as you choose and set goals.
1. Be specific. If you want to lose weight in the next six months don’t just write down a goal of losing weight, because that could be a pound or 40 pounds. Be very specific. “I will lose 5 pounds a month between now and the end of the year.” Or “I will lose 20 pounds before December 1.” Or maybe you want to save money. “I will save $2,000 by Christmas.” Be very specific about your goal.
2. Be reasonable. Don’t make a midyear resolution of qualifying for the Olympics in a sport that you are beginning this weekend. That would be fantastic, but it is not truly a reasonable goal. Know what you want to accomplish and set yourself a goal that is doable. The object here is to reach your goal, not to set something so unattainable that you give up. So be reasonable.
3. Be inspired. Make your goal something that stretches you, something that is not part of your every day experience. Set a goal that will change you and create growth in you. Maybe your goal is to read two books a month until the end of the year. That’s a great goal, and when you choose those books, choose books that make you better.
Be specific, be reasonable, and be inspired as you GET READY by deciding your midyear
goals.

On your mark, get ready, GET SET. ‘Getting set’ is getting in position, and to be positioned for success in achieving your midyear resolutions you need to evaluate two areas.

1. First, you need to evaluate your time. If you’re going to add one or two goals to accomplish in the next six months - goals that grow you, goals that make you better, goals that open up another avenue of purpose in your life - you need to know what time you have available to work on these new goals.

Take a piece of paper and write down what you spend your time doing every day. Block out seven or eight hours for sleep and whatever amount of time you spend on your job, then look at where you spend your extra hours. It is in those ‘other hours’ that you will find the time to put toward your new goals. Are you wasting time during your day? Is there an extra hour in the morning or evening that you could dedicate towards your goals?

Time is our most precious commodity. Time is all we have. At our job, we trade our time for money. With people, we trade our time for meaningful relationships. Time is our currency, and the truth is everyone has the same amount of hours in the day. Successful people just use their hours more efficiently and effectively and more wisely than other people. So as you are getting set, evaluate where you spend your time, for the purpose of locating the extra minutes and extra hours to focus on your new goals.

2. Second, you need to evaluate your goals. When I say ‘evaluate your goals’ I mean think about why you want to do the goals you listed. If you listed that you want to save money, why did you put that? If you want to be more healthy, why? Why do you want to lose weight? Why do you want to find a new job? Why do you want change in your relationship? Your reason is everything. Your reason has to be strong enough to push you through when you want to quit. Your reason has to give you fuel. Do you want to be more healthy so that you will be able to play with your grandkids one day? Do you want to save money so that you can go on an international trip? What is your reason for your specific goal – in other words, what is the goal behind your goal? That is your finish line; that is your prize. That is what you are really working to obtain. Write down your ‘why’ and put it where you can see it every day. It is the ‘goal behind the goal’ that will motivate you to keep your midyear resolutions.

On your mark, get ready, get set, GO! Now get started! This Sunday is the beginning of July, and there are six months remaining in this year. But why wait until Sunday? Starting today, you have 188 days to accomplish your midyear resolutions. Get busy. If you don’t know what to do first, my suggestion, and I highly encourage you to do this, is to look for assistance. Look for a Coach. Look for a teacher. Look for someone, anyone who will help you along this path. If this were something easy that you could do all by yourself, you probably would have already done it. But most likely, your goals are not really easy. And they’re certainly not easy to accomplish alone.

Find someone to help you. If you want to eat healthy, talk to a nutritionist and do research on clean eating. If you want to save money, look up a plan for weekly savings and the best investment opportunities to compound your money. If you are struggling in a relationship, and you’re goal is to improve that in a measurable way, consider talking with a counselor or a relationship professional to give you specific action steps toward change. Whatever it is that you want to accomplish, if you don’t have a plan in place, you’re setting yourself up to fail. I strongly encourage you do what it takes to get a plan and find someone who can help you with that plan.

I’d love to hear from you and to know what your midyear resolutions are. Email me at coachdave@davemartin.org and tell me what you plan to accomplish by the end of 2018. On your mark, get ready, get set, GO! And make the rest of your year the best of your year!

I hope you enjoyed this episode! Please share it with friends and colleagues, or on social media. 

If you liked what you heard, I’d love it if you would leave a five-star review on iTunes here. 

LIFE LESSONS FROM AN AIRPLANE

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I spend a lot of time on airplanes, and every time I am on a plane I hear the flight attendants give their speech. Time after time I listen to their instructions, and one day it occurred to me that there’s more to these instructions then maybe I had believed. In fact, there are life lessons that can be found in flight attendant instructions. Today, I want to share with you just three of these life lessons. After you hear these, I’m sure that the next time you’re on a flight and you listen to the instructions from the flight attendant, you will think of more life lessons. When you do, be sure to email me at coachdave@davemartin.org and let me know your ideas.

Today, I have three lessons I learned from the airplane.

Life Lesson #1 – Learn to Listen
You have all heard the flight attendant say, “Now we request your full attention as the flight attendants demonstrate the safety features of this aircraft.” What they are really saying is, “Stop what you’re doing, and listen.”

You can’t do two things at once and do them both well. So stop and listen to what they have to say, because what they have to say could be critically important to you. To me, this life lesson is about simply pausing in life and taking the time to truly listen. There are people all around you who have something to teach you, something to share with you, or something that will help you know more about them, but you must first be quiet – take the focus off of yourself – and listen to them. Really listen to them. If you can master of this ability, the ability to listen, as a life skill, you will become a much better friend, spouse, employee, and leader.

The problem with most people is they just cannot master the art of listening. Oh, they can remain quiet for a bit, but when they are no longer talking, they disengage. They’re looking elsewhere, maybe even picking up their phone, or staring into space. Have you ever talked to someone and felt like they were just waiting for you to finish so they could offer their two cents? What about the person who is in front of you, but not truly present? This person even maintains eye contact, but you know that they are not engaged. They probably couldn’t even tell you what you just said.

Listening is a skill. It is developed. It must be practiced, and it is critical. Learn to listen. The more you listen, the more you learn. Dalia Lama XIV said, “When you talk, you are only repeating what you already know. But if you listen, you may learn something new.” Or, you may like this quote from Plato better. He said, “Wise man speak because they have something to say; fools because they have to say something.” Life lesson number one - learn to listen.

Back to the airplane.
Life Lesson #2 – Put Your Mask on First

The flight attendant says, “Oxygen and air pressure are always being monitored. In the event of a decompression, an oxygen mask will automatically appear in front of you. To start the flow of oxygen, pull the mask toward you. Place it firmly over your nose and mouth, secure the elastic band behind your head, and breathe normally. Although the bag does not inflate, oxygen is flowing to the mask. If you are traveling with a child or someone who requires assistance, secure your mask first, and then assist the other person. Keep your mask on until a uniformed crew member advises you to remove it.

We’ve all heard the flight attendant give those instructions. Many of us have even heard them say, “If you are traveling with a child or someone who is acting like a child secure your mask first, and then assist the other person!” But that is really the part of the instructions that caught my attention. If you are traveling with someone who requires assistance, or a small child, the instructions says to put on your mask first and then assist the other person.

One reason that the instructions say for the adults to put on their mask first, is that children learn by example. If you are the parent and you put this funny looking mask over your face, then your child will be much more inclined to let you put the mask on them. But there’s something else that struck me, and here is where I believe the life lesson occurs. Put your mask on first, before you start helping others. Why? Because the only way that you can help, and continue to help, is if you are healthy. If you lose oxygen, you will not be any good to the people around you. So the very logical instruction is put your mask on first.

In life, this is also critical. Take care of yourself. This is not selfish, rather it is self care. If you are not whole, if you are not healthy, if you are burned out and burned up and have nothing left to give, you will not be able to help those around you. Instead, you will be the one requiring assistance. We all must rest. As busy, driven people, we rarely get enough rest. When is the last time you didn’t feel tired? When is the last time you had a day with nothing on the agenda that required your immediate attention? When is the last time you sat outside in the evening and just watched the stars come out? We go, go, go, and somewhere in our busyness we’ve created the idea that being busy equals being important. Been busy equals fulfilling our mission. Being busy equals being valuable. That just isn’t so.

Yes, it takes a lot of work in life to be successful and to realize your dreams. But you are not called to wear yourself out and become so tired that you lose your joy. I challenge you to take a look at the remainder of your week, and review your calendar. Find at least two hours in the next three days to just sit peacefully and enjoy your surroundings - and maybe to watch the stars come out. You will get a brand new perspective on what it means to put your mask on first.

Life Lesson #3 – Be kind always.

When the air plane is taxiing to the terminal, the flight attendant says, “If you require deplaning
assistance, please remain in your seat until all of the passengers have deplaned. One of our crew members will then be pleased to assist you. On behalf of this airline and the entire crew, I’l like to thank you for joining us on this trip and we are looking forward to seeing you again in the near future. Have a nice stay.
” (Now, many of you may not have heard that announcement, because like me, you are probably gathering your items and preparing to move off the plane. You are checking to make sure that you have your earbuds and your iPad and your book and water and briefcase or purse.) But next time you hear this announcement, listen to the middle sentence. “One of our crew members will then be pleased to assist you.” The great thing about this statement is, the crew member will indeed be happy to assist. The crew members also will be standing at the door of the plane telling you “Thank you for flying with us.” “We look forward to seeing you again.” “Have a great time here.” The flight attendants are trained to be positive and to be gracious.

The goal of every flight is to have satisfied customers so they become repeat customers. These employees are building relationships. In your one hour and 55 minute flight, they have brought you Coke and pretzels, picked up your trash, given you instructions in case of emergencies, provided your connecting gate information, and wished you well. You don’t know them, but they have made your flight experience pleasant. And this is the life lesson.

Be kind always. Think about the people you encounter each day. If your goal was to have them as a repeat customer, your attitude toward them would be one of politeness and graciousness, I’m sure. Most of us aren’t out to get repeat customers, but should our interactions be any less? In truth, our lives are all about relationships. Business is about relationships. Family is about relationships. Everything we do involves other people. So when the flight attendant says “our crew members will be pleased to assist you”, the life lesson is to simply be kind. As we encounter other people, we should be pleased to see them, to smile at them, and perhaps to assist them. It’s what makes us human. I recently saw a quote that said, “Be kind to unkind people. They need it most.”

So these three life lessons are simple connections that I made from the flight attendant’s instructions. But I believe they are critical to life. Listen. Rest. And be kind. If you can do those three things, you are well on your way to making the rest of your life the best of your life.

I hope you enjoyed this episode! Please share it with friends and colleagues, or on social media. 

If you liked what you heard, I’d love it if you would leave a five-star review on iTunes here.